Hi, I’m Marged Cother and I’m Head of Social Media and Digital Engagement here at GDS. Joining me is my partner in crime on this topic, Jo Goodwin, the Head of Social Media at the Office for National Statistics. In …
Have you heard of service design? Why do we need it? How do we design services in government? Louise Downe, Head of Design at GDS answered your questions live on Periscope. Transcript Giles: Welcome to another GDS Periscope. You’re looking …
...to our content - with simple icons, standard colour palette and font supported by a full, visible URL (we do not use shorteners like bit.ly or owl.ly) and clear call...
...to our colleagues at Home Office. They were brilliant. They did the hard work to resolve the problem swiftly. We ensured the response supplied by Home Office was appropriate for...
Many of you will already be familiar with GDS’s guiding principles; to deliver digital services, designed to be simpler, clearer, faster; that put user needs first. When you put user needs first, the channel for digital engagement is the service …
...analytics, so we look where users are dropping off online and we figure out: “Okay, so they’re exiting on that page. Why are they exiting on that page? Is that...
...favourite things that you’ve seen in there or something that’s hit home while you were in there. Tara Land: Okay. I think it’s probably important to say that we’ve got...
...the front page. Individual team blogs represent the pull-out sections. While almost everyone who wants to read the paper will look at the front page for the big, top-line stories,...
So, Periscope. The app that allows you to live stream events directly from a mobile device to Twitter. We’ve taken our time here to think about how it can work for us and add value to our followers. We’ve considered speaker …
...are tons of examples of content planner templates available to download. For example, you can download 14 free content calendars through Crazy Egg or see these eight free templates on...