This blog is archived
This blog is archived
This blog is no longer being updated. If you're looking for the Social Media Playbook, you will find the link to it in this post.
Blog like there aren’t any rules
Last week I spoke at GovBlogCamp, an event for government bloggers. I was the first speaker of the day, and my aim was simple enough: I just wanted to inspire people to be more adventurous with their blogging. To blog …
Periscope about accessibility in government
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Categories:
accessibility, Periscope, Social Media, Thoughts, Twitter, Video
What is accessibility? How do you make digital services accessible? How do you scale accessibility across government? Alistair Duggin (@dugboticus), Head of Accessibility at GDS answered your questions live on Periscope. Interviewer: Hello, internet. We are broadcasting on Periscope from …
Periscope about service design in government
Have you heard of service design? Why do we need it? How do we design services in government? Louise Downe, Head of Design at GDS answered your questions live on Periscope. Transcript Giles: Welcome to another GDS Periscope. You’re looking …
Making things clear and correct with collaborative scriptwriting
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Mark Boxall, Ella Fitzsimmons and Giles Turnbull, Posted on:
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Categories:
Communications, Events, Guidance, Images, Writing
We made three films for Sprint 16, and one of them was this one that gives a broad overview of what the Government Data Programme is for. Writing the script and working out how to animate it took a long …
Looking back at Sprint 16
Why we do Sprint Every year, our Sprint event allows GDS to take look back at the work we did in the last 12 months, and to look at the new goals and challenges in the coming year. Sprint allows …
Part 2: Insight into managing online communities
We defined our users at GDS in my last blog post about managing online communities. We talked about the tools we use and how we resolve user queries. Now we’d like talk about what goes on behind the scenes on …
Part 1: Insight into managing online communities
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Categories:
Communications, Guidance, Social Media, Thoughts, Tools, Twitter
Ever wondered what community management involves at the Government Digital Service? My name’s Suhail, and I’m a Community Manager at GDS - I’m going to talk about how we manage our communities day-to-day in this two-part blog series. Understanding our …
You know why we blog, here’s how we blog
In August 2015, the GDS blog reached 1 million hits since we transitioned the platform to GOV.UK. Now that we’ve reached this landmark, we thought we would share some tips on how we blog on the government blogging platform. You can read more about how blogging’s been working for us in our recent post.
Telling stories with data: the Performance Platform as a tool for digital engagement
It’s probably fair to say that citizens generally want government to be reliable and authoritative. We all have expectations, and would like those met, rather than be surprised by a sudden change of direction. If government can provide ongoing explanations …
Content as Units of Delivery
Posted by:
Georgina Goode, Posted on:
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Categories:
Guidance, Images, Social Media, Strategy, Thoughts, Twitter
Many of you will already be familiar with GDS’s guiding principles; to deliver digital services, designed to be simpler, clearer, faster; that put user needs first. When you put user needs first, the channel for digital engagement is the service …