Using Instagram to ‘show the thing’
We use social media at GDS to tell the story of the people who work here, and the innovative work they do. We also use it to show our culture, values and what a great place to work this is. …
Social Media
Making social media accessible
Posted by:
Marged Cother and Joanna Goodwin, Posted on:
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Categories:
accessibility, Case studies, Social Media
Hi, I’m Marged Cother and I’m Head of Social Media and Digital Engagement here at GDS. Joining me is my partner in crime on this topic, Jo Goodwin, the Head of Social Media at the Office for National Statistics. In …
Hacking Periscope for accessibility
Posted by:
Mark Boxall and Graham Higgins, Posted on:
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Categories:
accessibility, Periscope, Social Media, Thoughts, Video
Over the last few months, we’ve been doing themed weeks on social media. We started with a week on agile, then user research and service design. This week was all about accessibility. For each one, we’ve done a live Periscope …
Periscope about accessibility in government
Posted by:
gov.uk archive author, Posted on:
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Categories:
accessibility, Periscope, Social Media, Thoughts, Twitter, Video
What is accessibility? How do you make digital services accessible? How do you scale accessibility across government? Alistair Duggin (@dugboticus), Head of Accessibility at GDS answered your questions live on Periscope. Interviewer: Hello, internet. We are broadcasting on Periscope from …
Part 2: Insight into managing online communities
Posted by:
gov.uk archive author, Posted on:
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Categories:
Analytics, Communications, Social Media, Strategy
...to our content - with simple icons, standard colour palette and font supported by a full, visible URL (we do not use shorteners like bit.ly or owl.ly) and clear call...
Part 1: Insight into managing online communities
Posted by:
gov.uk archive author, Posted on:
-
Categories:
Communications, Guidance, Social Media, Thoughts, Tools, Twitter
...to our colleagues at Home Office. They were brilliant. They did the hard work to resolve the problem swiftly. We ensured the response supplied by Home Office was appropriate for...
Content as Units of Delivery
Posted by:
Georgina Goode, Posted on:
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Categories:
Guidance, Images, Social Media, Strategy, Thoughts, Twitter
Many of you will already be familiar with GDS’s guiding principles; to deliver digital services, designed to be simpler, clearer, faster; that put user needs first. When you put user needs first, the channel for digital engagement is the service …
Live Q&A about Content Design
...analytics, so we look where users are dropping off online and we figure out: “Okay, so they’re exiting on that page. Why are they exiting on that page? Is that...
Periscope about user research for GOV.UK
...favourite things that you’ve seen in there or something that’s hit home while you were in there. Tara Land: Okay. I think it’s probably important to say that we’ve got...
Why we blog at GDS
Posted by:
gov.uk archive author, Posted on:
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Categories:
Blogs, Guidance, Social Media, Strategy, Thoughts
...the front page. Individual team blogs represent the pull-out sections. While almost everyone who wants to read the paper will look at the front page for the big, top-line stories,...