Using Instagram to ‘show the thing’
We use social media at GDS to tell the story of the people who work here, and the innovative work they do. We also use it to show our culture, values and what a great place to work this is. …
Social Media
Making social media accessible
Hi, I’m Marged Cother and I’m Head of Social Media and Digital Engagement here at GDS. Joining me is my partner in crime on this topic, Jo Goodwin, the Head of Social Media at the Office for National Statistics. In …
Hacking Periscope for accessibility
Over the last few months, we’ve been doing themed weeks on social media. We started with a week on agile, then user research and service design. This week was all about accessibility. For each one, we’ve done a live Periscope …
Periscope about accessibility in government
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Categories:
accessibility, Periscope, Social Media, Thoughts, Twitter, Video
What is accessibility? How do you make digital services accessible? How do you scale accessibility across government? Alistair Duggin (@dugboticus), Head of Accessibility at GDS answered your questions live on Periscope. Interviewer: Hello, internet. We are broadcasting on Periscope from …
Part 2: Insight into managing online communities
We defined our users at GDS in my last blog post about managing online communities. We talked about the tools we use and how we resolve user queries. Now we’d like talk about what goes on behind the scenes on …
Part 1: Insight into managing online communities
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Categories:
Communications, Guidance, Social Media, Thoughts, Tools, Twitter
Ever wondered what community management involves at the Government Digital Service? My name’s Suhail, and I’m a Community Manager at GDS - I’m going to talk about how we manage our communities day-to-day in this two-part blog series. Understanding our …
Content as Units of Delivery
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Georgina Goode, Posted on:
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Categories:
Guidance, Images, Social Media, Strategy, Thoughts, Twitter
Many of you will already be familiar with GDS’s guiding principles; to deliver digital services, designed to be simpler, clearer, faster; that put user needs first. When you put user needs first, the channel for digital engagement is the service …
Live Q&A about Content Design
Watch Trisha Doyle, Head of Content at GDS answer your questions live on Periscope including an update on what happened at this year’s GOV.UK content conference.
Periscope about user research for GOV.UK
Watch Naintara Land, Interim GDS User Research Lead at GDS answer your questions live on Periscope about user research on GOV.UK on Wednesday 8 September 2015.
Why we blog at GDS
Blogging is a big part of our digital engagement strategy. Our Head of Editorial Carrie Barclay explains why.