This blog is archived
This blog is archived
This blog is no longer being updated. If you're looking for the Social Media Playbook, you will find the link to it in this post.
This blog is no longer being updated. If you're looking for the Social Media Playbook, you will find the link to it in this post.
The pressure on communications professionals has never been so great. The constant emergence of new digital channels has led to a complex world of communications tools to choose from.
Hello, my name’s Georgina Goode, and I’ve just been appointed as Head of Social Media at GDS.
When you’re hosting an event, it’s easy to forget about how you’ll handle the actual “on the day” social media, with all the other things to worry about. We thought it would be helpful to put together a quick guide …
As your online audience grows, the community you’re helping to manage will become invariably more vocal. Good community building is based on creating trust with your audience, and it’s essential to manage expectations to maintain a culture of respect. …
What you need to know: We're not going to bore you with image dimensions as there are loads of great posts already out there (we like this one from Buffer - Marketing Tips for your new Twitter Profile) There are …
When talking with departments, it became clear that job roles and descriptions within digital engagement varied greatly.
Coming from a background of working with tech startups and a few entertainment brands, I knew that doing community management (CM) work would be different at GDS.
Today, we publish the alpha version of the GDS Social Media Playbook. When talking with people outside of the social media community we realised that “Playbook” is not a widely used term.
Updated: July 2015. This version is no longer the most up to date. You can find a link to the latest version on the GOV.UK Twitter profile. The social media team at GDS are responsible for several different social media …