Part 1: Insight into managing online communities

...to our colleagues at Home Office. They were brilliant. They did the hard work to resolve the problem swiftly. We ensured the response supplied by Home Office was appropriate for...
...to our colleagues at Home Office. They were brilliant. They did the hard work to resolve the problem swiftly. We ensured the response supplied by Home Office was appropriate for...
...included various Google documents (both shared and private), notes on personal computers, in macros and even historical emails. The combined documents gave us a massive 150 pages of questions from...
...favourite things that you’ve seen in there or something that’s hit home while you were in there. Tara Land: Okay. I think it’s probably important to say that we’ve got...
Last week the GDS creative team hosted a cross-government drop-in session for people who want help with making films. About 40 people showed up over the course of the afternoon - a great turnout for early summer holidays. We’d split …
So, Periscope. The app that allows you to live stream events directly from a mobile device to Twitter. We’ve taken our time here to think about how it can work for us and add value to our followers. We’ve considered speaker …
Last week we blogged about our use of online monitoring tools; how we’ve been working with other government departments to support campaign monitoring and evaluation, and helping them build their own expertise in this area. The last few months have been …
It was National Voter Registration Day (NVRD) yesterday. It’s unlikely that you would have missed it.
I don’t think I’ve ever used a social media monitoring tool that has done exactly what I wanted it to do; and I’ve used a fair few of them.
In our last post ‘Social media planning: it’s time for some perspective’ we discussed the importance of data and research in social media planning.
The pressure on communications professionals has never been so great. The constant emergence of new digital channels has led to a complex world of communications tools to choose from.