...to our content - with simple icons, standard colour palette and font supported by a full, visible URL (we do not use shorteners like bit.ly or owl.ly) and clear call...
It’s probably fair to say that citizens generally want government to be reliable and authoritative. We all have expectations, and would like those met, rather than be surprised by a sudden change of direction. If government can provide ongoing explanations …
Many of you will already be familiar with GDS’s guiding principles; to deliver digital services, designed to be simpler, clearer, faster; that put user needs first. When you put user needs first, the channel for digital engagement is the service …
...included various Google documents (both shared and private), notes on personal computers, in macros and even historical emails. The combined documents gave us a massive 150 pages of questions from...
...the front page. Individual team blogs represent the pull-out sections. While almost everyone who wants to read the paper will look at the front page for the big, top-line stories,...
A new blog We’ve decided to rename and widen the scope of our social media blog, and use it to share more about how we do digital engagement in GDS.